Supervisory Program Management Specialist

This Supervisory Program Management Specialist position is with Office of the Secretary of the Interior (Department of the Interior) in Phoenix, AZ. This is not a remote position, please see duties section for additional information. The Department of the Interior is devoted to protecting and preserving the natural resources of this great nation, including National Parks, Landmarks, and the well-being of communities, including those of Native American, Alaska Natives and affiliated Islanders. Key duties: • This position is located within the Department of the Interior, Office of the Secretary (OS), Office of the Assistant Secretary for Policy, Management, and Budget (ASPMB), Office of Employee Development (OED). The official duty station will align with the selectee's current duty station. If applying to "location negotiable after selection", this means that your official duty station will be based off your current DOI official duty station. At the full performance level (GS-15) the major duties of this position include, but are not limited to the following: Leads and manages a diverse workforce, including supervisors, program managers, administrative staff, and contractors. Exercises full supervisory authority, resolving complex issues, evaluating performance, approving selections and awards, and addressing employee relations matters. Ensures consistent performance management and contractor oversight. Oversees all OED administrative and business functions, including budget, human capital planning organizational management, procurement, contracting, and records management. Directs facilities, space planning, lease oversight, property accountability, vendor management, travel, timekeeping, and contracted administrative support. Leads modernization and improvement of administrative systems and processes. Provides strategic and operational leadership for Registrar and Learning Center operations, ensuring effective management of enrollment, scheduling, tuition tracking, academic records, catalogs, logistics, and instructor support. Ensures compliance and integrity of all student records and registration processes and collaborates with OCIO to maintain system reliability and data quality. Directs Customer Experience and Customer Engagement programs, including communication strategy, branding, accessibility compliance, and content licensing. Oversees analysis of customer and marketing data to assess program effectiveness, guide leadership decisions, improve service delivery, and support long-range planning. Leads major program areas with significant resource impact, making authoritative decisions on priorities, funding, training investments, and operational improvements. Ensures contractor performance standards are met. Identifies and implements workflow and process improvements. Provides expert guidance on policies, standards, and alignment of training and development programs with DOI and bureau requirements. The Office of the Secretary has determined that the duties of this position are suitable for telework and may be allowed with supervisory approval. Salary Information Salary will vary based on current duty station and will vary. For the Locality Pay Area of Rest of U.S.: GS-15 (Step 1) $147,945 - (Step 10) $192,331 per annum For the Locality Pay Area of San Jose-San Francisco-Oakland, CA: GS-15 (Step 1) $184,950 - (Step 10) $197,200 per annum Link to OPM Pay Tables: https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2026/general-schedule/ This vacancy may be used to fill additional positions as vacancies become available. Qualifications: Minimum Qualification Requirements: To qualify for this position, you must meet the Specialized Experience for the series to which you are applying. Specialized Experience To qualify for the GS-15, you must possess at least one full year of specialized experience equivalent to the GS-14 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: 1. Independently managing key administrative functions, such as budget execution activities, human capital support activities, procurement, contracting actions, facilities or property management. 2. Administering learning or training program activities, which can include managing enrollment, tuition processes, supporting system operations, ensuring compliance with data integrity or records management requirements. 3. Demonstrates customer experience or engagement activities that communication strategies, by using customer, marketing, or operational data to recommend improvements in service delivery or program planning. Must meet all. Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the closing date of the vacancy announcement. View the full announcement and apply on USAJOBS.gov.