As part of Global Servicing (GS), the Global Customer Servicing & Fulfilment (GCSF) organization is a team of 10,000+ dedicated colleagues and partners who put our customers at the center of everything they do. GCSF consists of Customer Care Professionals, leaders and support teams who work to deliver extraordinary service every day to American Express consumer Card Members around the world. The teams are in more than 20 countries and span frontline operations, servicing strategy and partner management. Global Partner & Operational Support (GPOS) is a global team consisting of more than 3,000 colleagues and partners who manage strategic 3rd party servicing relationships and deliver customer value & efficiency across both servicing and business marketing teams – all centered around Customer First priorities.