Job Title: Accounts Receivable Clerk (Day Shift)
Department: Finance
Reports To: Accounting Supervisor
Summary
Assists in the processing of all billing for guests and group functions. Prepares the daily receivables from event contracts, posts in the system and balances totals to the general ledger. Reviews all final statements sent to clients, compares to sales contracts for accuracy, and makes any necessary correction if discrepancies are found and mails to clients. Responds to questions related to City Ledger charges.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Develops and maintains positive relationships with all customers.
• Receives all requests for direct bill from sales.
• Submit references provide on direct bill application to third party for verification.
• Ensures all group advance deposit schedules are adhered to by monitoring due dates and communicating with event manager if a client has not made payment.
• Records and tracks all advanced deposits.
• Interacts with Event Management, Food and Beverage, Audit and Front Desk departments to ensure all charges on the City Ledger are accurate.
• Ensures proper and timely billing of all group functions.
• Maintains customer database and event files to include all information for each group.
• Assists in month-end work such as reconciling Accounts Receivable, Special Events Receivable and Advanced Deposits.
• Prepares accounts receivable aging for review Finance Management.
• Monitors the accounts receivable aging and conducts weekly/bi-weekly follow up on all outstanding receivables.
• Assists with other financial functions as needed.
• Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by the Enterprises, at least once a year or more if required by management. Signature verification of course attendance will be required.
• Responsible for following the PCI (Payment Card Industry) Compliance regulations to protect cardholder data and adhere to the standards to protect guests’ private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, either of customers or by employees, as defined by PCI.
Education and/or Experience
High School/GED required; College education preferred. Two to Four years accounts receivable experience required. Hospitality industry experience preferred not required.
Computer Skills
To perform this job successfully an individual should have working knowledge of the Microsoft Office applications to include an intermediate to high level of competency with respect to Excel and Word. An individual should also have knowledge of accounting software (AS 400 / Infinium, Oracle Cloud experience a plus, Agilysis Versa experience preferred).
Other Qualifications
This candidate must have good oral and written communications skills and the ability to deal with sensitive and confidential data. Must be able to work harmoniously with co-workers and clients and be a team player. Must present a well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate.