Administrative Officer

This Administrative Officer position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. This position is in the Office of Integrity and Compliance (OIC) which aligns under the Veteran Health Administration (VHA) Under Secretary (USH). The Office of Integrity and Compliance serves to enhance and preserve Veterans' trust by promoting a culture of integrity, assisting VHA to manage and mitigate legal and regulatory risk, and promoting an enterprise program to identify, prevent and mitigate noncompliance. Key duties: • Major duties: Key senior staff member whose performance as a senior management advisor on internal operational and organizational management has a direct and vital impact on OIC. Authority given to the incumbent to carry out routine activities, works closely with the Chief, Operations and Administration to design and develop internal operational planning models. Analyze and evaluates the effectiveness of programs or operations in meeting established goals and objectives, using quantitative or qualitative measures. Oversees development of narrative summaries, white papers, charts, graphs, and briefing books. Advises other office support staff of administrative and procedural requirements and instructions. Provides training and guidance to ensure proper implementation of procedures. Conducts management studies to recommend the establishment of long and short-term management, administrative and/or workforce planning objectives that are realistic and responsive to established departmental and agency goals and priorities. Advises in strategic activities with the Chief, Operations and Administration. Provides advice and guidance to other OIC management officials regarding administrative, management and policies, programs, and regulations. Responds in a timely manner to customer inquiries or requests, providing appropriate attention to customer needs. Planning, directing, coordinating, or supervising the facilitation and coordination a variety of external support service functions that are essential to the orderly and efficient accomplishment of the work of an organization, or to the provision of services to the public. Develops internal policy and guidance on the facilitation/coordination of external support services for the organization and its subordinate activities; performs continuous appraisal of the organization's utilization of support service resources in accomplishing program objectives and goals. Studies the organization and subordinate activities reports and forms to determine the source and methods used to accumulate reports data, whether the applicable reporting procedures are being followed, and whether reports provide clear and concise information; recommends consolidation or elimination of reports involving similar organizations, purposes, use, and reporting frequency. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: M-F, 8:00 am - 4:30 pm Compressed/Flexible: May be available at management's decision. Telework: May not be authorized. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Administrative Officer/PD75601A and PD75602A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-12 Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. To meet the minimum qualifications for this position, you must meet the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to: Supports the supervisor in facilitating personnel management service support for resource management, position approval, and filling vacant positions. Communicates and coordinates for external personnel management support services within the Program Office Headquarters. Coordinates the personnel support services for selection and onboarding of candidates to fill vacant positions. GS-13 Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. To meet the minimum qualifications for this position, you must meet the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to: Manage, facilitate and coordinate the full range of internal personnel management needs through the direct personnel management functions performed by the external specialized personnel service provider in order to advise the Chief, Operations and Administration on the issues at hand to include: assessing internal impact of draft regulations, standards, or other guides, on the organization development plans for a large, multi-mission organization or otherwise complex or diverse organization. Monitors the internal activities and completion checkpoints of the performance management cycle and associated awards timelines to request appropriate personnel management support services from the external specialized personnel service provider to ensure performance management milestones are met timely. Analyze organizational goals, project timelines, data, and other resources to better understand client needs, develop and modify existing plans to meet requirements, and help improve program office staffing. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.