Administrative Support Assistant II

This Administrative Support Assistant II position is with University of Arizona in Tucson, AZ. Operational Administration and Department Support Provide administrative and business process support for Undergraduate Programs operations. Coordinate office logistics, facilities requests, and operational activities. Support staff with travel arrangements and related documentation. Manage the reservation and scheduling of seminar and conference rooms in collaboration with college partners. Assist with student support processes and departmental services. Maintain technology and equipment inventories and support resource tracking. Coordination and Customer Service Serve as a primary point of contact for internal and external inquiries. Respond to requests for information using knowledge of university and departmental policies and procedures. Draft correspondence and communications on behalf of the department. Coordinate with building management regarding facilities issues and maintenance requests. Work with IT partners to address departmental technology needs. Support departmental space management and inventory processes. Database and Technical Support Create and maintain recordkeeping processes, databases, and operational documentation. Assist with updating departmental procedures and best practices documentation. Coordinate shared departmental technology resources, including laptops and tablets. Maintain public-use computers and related equipment inventories to ensure operational readiness. Administrative Support to Undergraduate Associate Dean Manage and maintain the Undergraduate Associate Dean's calendar, appointments, meetings, and events. Coordinate meeting logistics and administrative activities on behalf of the Associate Dean. Support department initiatives, projects, and special assignments as directed. Assist with department meetings, events, and activities. Knowledge, Skills, and Abilities (KSAs): Knowledge of administrative operations, business practices, and office procedures. Demonstrated understanding of organizational processes and operations. Strong organizational, prioritization, and time management skills. Excellent verbal and written communication skills. Ability to provide outstanding customer service and work effectively with diverse stakeholders. Ability to manage multiple responsibilities with attention to detail and accuracy. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Strong problem-solving skills and ability to identify process improvement opportunities.