Agentic AI Infrastructure Engineer II - Core Platforms

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company. The AI Infrastructure Engineer is responsible for designing, implementing, and maintaining robust, scalable, and efficient infrastructure solutions that support AI-enabled workloads. This role ensures infrastructure deployments align with technical standards and strategic objectives, proactively resolves operational issues, and provides clear documentation and expert technical support throughout the project lifecycle.