Analyst-Data Science

The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves crucial products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization handles the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance. We are seeking an analytically curious colleague with a strong quantitative foundation and a passion for using data to improve the colleague experience. In this role, you will turn complex colleague data into clear insights, reporting and recommendations that help leaders make informed strategic decisions. You will work across a varied portfolio of enterprise-wide colleague data and analytics requests, executive reporting, dashboards and strategic initiatives. You will also contribute to the development of an analytical Centre of Excellence for CEG by identifying new approaches, improving ways of working and helping the team deliver high-quality, actionable insights at scale. This is an opportunity to build broad experience across the analytical lifecycle, from understanding business questions and preparing data through to developing analysis, visualising findings and communicating a compelling story to technical and non-technical audiences.