Aviation Safety Assistant (Office Automation)

This Aviation Safety Assistant (Office Automation) position is with Federal Aviation Administration (Department of Transportation) in Phoenix, AZ. Incumbent is an Aviation Safety Assistant (OA) in a Flight Standards field office. Provides administrative, semi-technical, and clerical related support to the supervisor, or manager, Aviation Safety Inspectors (ASIs), and Administrative Officer. Utilizes tools relevant to the Safety Assurance System environment which includes obtaining background data, preparing reports, reviewing applications, interviewing applicants, processing certificates, and maintaining technical and administrative files. Key duties: • A. Technical Program Support Processes FAA issued airman certificates such as an FAA designated representative, mechanics, repairmen, flight engineers, and pilots. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, aerobatic competency, etc. Processes FAA issues operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correction, if required. Responsible for notifying staff when changes to directives relating to accidents, incidents, enforcement processing, and airmen/operator certification are implemented to ensure the latest information is available to everyone. Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files. Supports the Designated Written Test Examiner (DWTE) program by assisting with the orientation and training of new examiners, assisting with the required annual and periodic training as necessary. Has responsibility for security, accountability and destruction of question selection sheets, sorting, assembling and furnishing written test examiners with test materials, and following up to ensure corrective action is taken if necessary. Conducts FAA written examinations by assembling and distributing test materials and by preparing necessary supporting documentation. Monitors written test examinations. Researches appropriate handbooks, collects information, organizes material pertinent to meetings and training sessions such as pre-certification, examiner renewal, inspector authorization, and flight examiner and written test examiner indoctrinations. Conducts written test examiner training sessions when necessary. Assists with interpreting and implementing newly modified agency directives relating to accident, incident, enforcement processing, and airmen/operator certification file processing. Determines necessary action and notification to assure staff is aware of latest changes. Answers inquiries from and advises organization personnel regarding the preparation of technical work. B. Correspondence and Reports Researches, writes, and types non-technical and routine technical correspondence. Assists in composing complex technical correspondence. Maintains, reviews, and revises form letters at the request of ASIs in accordance with FAA branding and writing guidelines and procedures. Receives, sorts, and distributes incoming correspondence, attaching background information when necessary. Responsible for maintaining the correspondence control system and suspense files. Reviews and assembles outgoing material for mailing. Types material using typewriter or computer; assembles information and reviews for proper format, grammar, spelling and accuracy. Reviews outgoing correspondence for grammatical accuracy, procedural agreement, factual inconsistencies, attachments, enclosures, dates and signatures. Prepares reports (e.g., accident, incident, violation, recurring and special) by researching, requesting information, creating files, preparing control sheets, copying and distributing preliminary and final report documents, and reviewing for accuracy and completeness. Responsible for maintaining individual report logs including the assignment of report or control numbers. Responsible for researching and composing sections of reports, as directed. On own initiative, composes and prepares special and recurring reports. Extracts information for reports from automated databases. Qualifications: To qualify for this position at the FG-7 level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FG/GS-6 grade level. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. Specialized experience must include experience that demonstrates skills in utilizing various office automation software programs, researching technical data, analyzing problems, gathering data, recognizing solutions, planning and organizing work; assist in writing complex technical and non-technical correspondence and reports; and conveying information in an office environment. Qualification requirements must be met by the closing date of this vacancy announcement. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you choose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resources Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. View the full announcement and apply on USAJOBS.gov.