Director - Tech Risk & Control

Role Summary Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Director, Control Risk Advisory - GCST & USCDT, is a strategic advisory leader dedicated to supporting two Senior Leadership Team (SLT) members and their Technology organizations: Global Commercial Services Technology (GCST) and U.S. Consumer Services and Digital Technology (USCDT). The role provides an independent, forward-looking view of technology, information security, operational, and control risk; delivers clear and decision-oriented risk reporting; identifies emerging trends and leading indicators; and helps the two organizations prioritize pragmatic risk-reduction actions in alignment with business strategy, delivery commitments, and risk appetite. For GCST, the Director connects risk advisory to the GCS vision of backing businesses so they can do more business and to its mission of being the undisputed leader in financial and membership services for businesses while responsibly driving double-digit revenue growth, with particular attention to modernizing foundational capabilities and improving governance and controls. For USCDT, the Director supports the technology capabilities that power U.S. consumer products, Membership experiences, digital acquisition, banking, payments, marketing, travel, dining, Ads & Offers, and other mobile- and web-enabled experiences. The Director leads and develops a high-performing advisory team and champions responsible use of AI and GenAI to improve advisory effectiveness, operational efficiency, and decision quality. Portfolio Focus • GCST: Serve as the dedicated Control Risk Advisory partner to GCST leadership, connecting technology risk reporting, risk reduction, and prioritization to GCS business priorities, growth objectives, client needs, foundational modernization, and stronger governance and controls. • USCDT: Serve as the dedicated Control Risk Advisory partner to USCDT leadership across the technology portfolio that enables U.S. consumer products and experiences, including digital acquisition, banking, payments, marketing, travel, dining, Ads & Offers, and mobile- and web-enabled capabilities that strengthen the value of Membership. • Across both Technology organizations: Establish a consistent, comparative view of risk posture; surface cross-portfolio themes and dependencies; support transparent trade-off decisions; and focus leadership attention and resources on the highest-priority, highest-impact risk-reduction opportunities.