Education Technician

This Education Technician position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. The Education Technician provides direct support to Workforce Education Services, its clients, and the program office's educational projects by performing general project support tasks, including collecting, compiling, researching, and tracking education-related data and project information. Key duties: • MAJOR DUTIES Prepares handouts, presentations and course syllabi from materials provided by faculty presenters or lecturers. Provides faculty/lecturers with guidelines for submission of required materials and follows up with faculty/lecturers who fail to meet these guidelines. Collaborates with all services and projects supported to track VA/non-VA employee registrations. Obtains audiovisual requirements from presenters for courses and coordinates acquisition as necessary. Works collaboratively w/PM or LC to develop and establish the minimum standards by which education programs and/or projects will be evaluated. After the PM or LC determines the accreditation compliance requirements, works collaboratively with the PM or LC to determine the minimum standards of presentation content to meet those accreditation compliance requirements. With minimal assistance, may plan, design, prepare, and deliver presentations on various topics, to diverse audiences. Communicates client needs, concerns, and opinions to Workforce Education Services leadership and program officials and advocates for clients regarding national education initiatives. Performs assistant or technical education project work related to the acquisition and/or development of programic information resource materials and faculty/instructors to support the policy development and/or technical activities of the organization Reviews various publications to extract, summarize, and compile information required for various projects.. Establishes and maintains training records, scheduling of classes and processing of continuing education certification requests to multiple professional accrediting bodies. Processes employee training requests, assists with development of contract statements of work, assists with locating internal and external sources of training, ascertains that employees meet course pre-requisites, etc. Work Schedule: Monday - Friday, 8:00am to 4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Education Technician/PD88784A Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Working knowledge of training/education standards, policies, procedures and project objectives, as they pertain to such areas as education project management, implementation, evaluation, and documentation Applying written and oral communication techniques sufficiently to develop and deliver briefings, developing spreadsheets, status reports, and correspondence to mangers to foster understanding and acceptance of recommendations Establishing and maintaining training records, scheduling of classes and processing of continuing education certification requests to multiple professional accrediting bodies. You will be rated on the following Competencies for this position: Attention to Detail Clerical Customer Service Flexibility Integrity/Honesty Interpersonal Skills Organizational Stewardship Reading Comprehension Reasoning Self-Management Teamwork Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work will occasionally involve long periods of repetitive actions (such as Collating/ stuffing/ packing), standing for long periods of time, keyboarding, lifting boxes of supplies or education materials (up to 40 pounds), loading and moving small handcarts, and traveling through airports with personal luggage and a laptop computer. A motor vehicle operator's license is preferred. Occasional travel to conferences beyond the commuting area is required. Overtime work is frequently performed at conferences. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.