Health System Specialist

This Health System Specialist position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. The Health System Specialist serves within the Veterans Health Administration's National Oncology Program, providing program and project management support for oncology care initiatives. The position coordinates clinical pathway development, evaluates healthcare delivery systems, advises senior leadership on operational policies, and conducts complex analyses to improve program effectiveness, healthcare operations, and the delivery of quality care to Veterans. Key duties: • Major Duties include but are not limited to: Coordinates the development and implementation of standardized oncology care clinical pathways, serving as a liaison among program offices and stakeholders. Manages program assignments, inquiries, and action items from initial receipt through completion, ensuring timely responses and compliance with established policies. Evaluates operational policies, administrative procedures, and internal management systems to improve information flow, coordination, and program effectiveness. Plans and coordinates executive meetings, conferences, committee activities, and program events, including preparation of agendas, briefings, and supporting materials. Conducts comprehensive analytical studies of healthcare delivery systems and operational processes using statistical measurements, data analysis, and program evaluation techniques. Develops position papers, decision documents, analytical reports, and recommendations addressing complex healthcare management issues, including quality, safety, and timeliness of care. Coordinates complex audits, internal and external reviews, and associated corrective actions, ensuring timely responses to oversight requirements. Provides technical and administrative support to senior healthcare management officials, coordinating cross-organizational initiatives and maintaining program communication and information management systems. Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: Available Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Health System Specialist/PD02978A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met: Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Resume must support three out of the four examples below: Applying healthcare administration and management principles to analyze complex healthcare delivery operations, identify organizational or operational problems, and recommend improvements to healthcare services and program effectiveness. Conducting qualitative and quantitative analyses of healthcare programs to evaluate operational performance, assess current or projected service requirements, and develop recommendations supporting continuous quality improvement. Evaluating healthcare organizational structures, administrative policies, and operational procedures to assess their impact on healthcare delivery, coordinate activities across organizational functions, and recommend improvements to management processes. Investigating complex healthcare management issues and advising organizational leadership through the development of analytical reports, decision documents, and written or oral recommendations addressing operational challenges and program requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.