Health Technician (Substance Use Navigator)

This Health Technician (Substance Use Navigator) position is with Indian Health Service (Department of Health and Human Services) in Whiteriver, AZ. This position is located in the Emergency Medicine Department of the Whiteriver Indian Hospital. The purpose of the position is to assist providers providing a variety of support duties associated with patient care, treatment and other duties and responsibilities related to patients diagnosed with substance use disorders. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). Key duties: • Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Health Technician Total Compensation | Pay (ihs.gov) Screens patients for substance use disorders, provides brief interventions and referral for treatment. Documents interventions in electronic medical record, coordinates clinic visits, facilitate patient care. Conducts follow-up phone calls, troubleshoots barriers to patient engagement with hospital services. Facilitates operational changes for substance use disorder services across the hospital. Qualifications: To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performs clerical duties such as answering the telephone, transferring telephone calls, distributing all incoming mail and other material, preparing outgoing mail, and drafting original letters upon request. Competence and use of word processing programs such as Microsoft Office and spreadsheet programs such as Microsoft Excel. Interpersonal problem-solving skills as obtained through customer service or community engagement positions. Experience with outreach to a community of patients suffering from substance use disorders. Obtaining and recording patients' medical history, vitals; preparing treatment rooms; interviewing patients to obtain medical information. Performs hospital-based, community, and home-based care of patients with substance use disorders. Assists with access to other services, such as mental health services, primary care, social services, and outpatient and residential treatment programs. Documents patient services provided via electronic health record. Completed a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. Combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-05 grade level. You must meet all qualification requirements of the closing date of the announcement. View the full announcement and apply on USAJOBS.gov.