HR BUSINESS PARTNER

Job Title:  HR Business Partner Department: Human Resources FLSA Status: Exempt Reports To: Human Resources Vice President Summary The HR Business Partner (HRBP) position is responsible for supporting Team Members and leadership in designated customer groups. The HRBP aligns workforce solutions with strategic business objectives by building effective relationships with leaders and Team Members; creates a culture of engagement, guest service and improvement; assesses and develops talent; and ensures a safe and respectful workplace. Supervisory Responsibilities Directly manages the HR Generalist. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. HRBP Duties and Responsibilities include the following. Other duties may be assigned. • Maintains regular dayshift office hours and is available during other shifts when necessary, including weekends. • Supports and upholds the Gaming Enterprises’ Mission, Vision, Core Values, Administrative Policies and culture of the Salt River Pima-Maricopa Indian Community. • Acts as the main point of contact within the HR department for leaders and Team Members of their customer groups.  Partners with the recruiting, benefits/HRIS, ECM and training teams to respond to the needs of their customer groups. • Partners with business leaders to develop and implement best in class service standards. Works with service solutions for the business units. • Builds relationships with leaders and Team Members within their designated customer groups to best understand the business operations, strategic goals and barriers to success. • Partners with leaders in diagnosing organizational design needs. Designs and implements organizational changes. Provides change management expertise to support organizational change initiatives. • Partners with operational leaders to conduct investigations and resolve Team Member grievances and complaints. • Provides coaching and counsel to leaders to help resolve challenging Team Member and team issues, improve leadership performance, plan and implement workforce efficiency efforts, manage involuntary Team Member terminations, and improve Team Member productivity. • Partners with operational leaders to execute solutions that meet the needs of the customer group and implement programs, processes and tools developed for workforce planning, performance management, performance rating alignment, talent management, succession planning, change management, knowledge transfer, Team Member engagement, diversity and compensation planning, including training leaders on the effective use of those processes and tools. • Mediates and works towards consensus regarding strategic and operational goals and decisions between HR and customer groups. • Develops data collection processes and uses HR data, dashboards and trends to diagnose underlying causes of key business issues and identify opportunities to improve Team Member engagement and/or business performance. • Supports the selection and development of Enrolled Community Members consistent with the Gaming Enterprise’s Community and Native American Preference guidelines. Responsibilities also include: • Responsible for maintaining up-to-date knowledge of HIPAA security requirements, as required by Team Members exposed to ePHI data, by attending mandatory training provided annually by the Gaming Enterprises. • Maintains complete confidentiality at all times. • Attends all required meetings and training. • Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gains or maintains external professional accreditation where relevant to improve performance and fulfill personal potential. • Maintains an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading print/online media. • Understands the service industry, guest service attributes and best practices. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in, Behavior Sciences, Team Member Relations, Business or related field or equivalent combination of education and experience; Master’s degree a plus; 5 years’ experience managing Team Member relations functions and Team Member relations/human resources staff, preferably in the gaming and hospitality industries and/or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have excellent PC skills and knowledge of HRIS and Microsoft Office applications, especially MS Word, Excel and Outlook. Other Qualifications Must have the ability to express ideas clearly in both oral and written communication.  Must be able to work in a fast-paced environment.  Must be able to coordinate multiple priorities simultaneously, set and meet deadlines.  Must present a well-groomed appearance.  Must be able to work weekends and evenings when necessary. Language Skills Must be able to read, write, speak and understand English. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The Team Member must regularly lift and /or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job, the Team Member is occasionally exposed to secondary smoke.  The noise level in the work environment is usually moderate.