Information Technology Specialist (Systems Analysis)

This Information Technology Specialist (Systems Analysis) position is with Deputy Assistant Secretary for Information and Technology (Department of Veterans Affairs) in Phoenix, AZ. This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Portfolio Value Office (PVO). The Portfolio Value Office integrates IT services aligned to VA strategic goals and objectives to facilitate the implementation and improvement of services, processes, and technology, focusing on business goals and customer needs. Key duties: • OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Leads the analysis, planning, and implementation of information technology programs, projects, and portfolios that support organizational objectives and enterprise priorities. Conducts business process analyses to identify opportunities for operational improvements, process modernization, and technology-enabled solutions. Leads audits, assessments, and compliance reviews to evaluate adherence to governance frameworks, program standards, and regulatory requirement. Manages stakeholder relationships and facilitates collaboration among executives, program managers, project teams, contractors, and business partners. Conducts market research and commercial assessments to support acquisition planning, technology investment decisions, and compliance with federal acquisition requirements. Applies value management methodologies to establish performance baselines, measure outcomes, and evaluate benefits derived from technology investments. Performs quantitative analyses using data-driven methodologies to assess effectiveness, identify trends, and support strategic decision-making. Coordinates training programs, onboarding activities, and workforce development initiatives to improve organizational capability and adoption of standardized practices. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code 801 - Program Manager: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities. Cybersecurity Code 802 - IT Project Manager: Directly manages information technology projects. Cybersecurity Code 804 - IT Investment/Portfolio Manager: Manages a portfolio of IT investments that align with the overall needs of mission and enterprise priorities. For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website:Cyber Career Pathways Tool | NICCS Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: As determined by the Agency Policy Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Adhoc telework may be authorized at management discretion. Virtual: This is not a virtual position. Position Description/PD#: Information Technology Specialist (Systems Analysis)/PD19065A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Demands: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. Working Conditions: The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences, or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated and ventilated. Position may require occasional travel. Designated Drug Testing Position: Not applicable. This is a non-bargaining unit position. Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026. You must meet the Basic Requirements Experience and Specialized Experience to qualify for this series as described below: Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized experience for this position is defined as: Demonstrates advanced knowledge of information technology management, systems analysis, program governance, and portfolio oversight. Leading or advising complex IT programs, projects, products, or portfolios Conducting business process analysis by developing requirements, performance measures, value assessments, audit or compliance reviews Evaluating program effectiveness through quantitative and qualitative analysis Integrating business needs with technology solutions Managing stakeholder relationships by facilitating cross-functional collaboration and providing authoritative recommendations to senior leaders regarding strategy, risk, resource allocation, process improvement, and operational performance Establishing or improving governance frameworks, monitoring compliance with organizational policies and regulatory requirements, and driving measurable improvements in service delivery, mission outcomes, customer satisfaction, efficiency, or business value. This experience must be detailed in your resume to receive credit. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.