Lead Coordinator, Graduate Student Services.

This Lead Coordinator, Graduate Student Services. position is with University of Arizona in Tucson, AZ. Provides comprehensive graduate student support and guidance to prospective and current students, including domestic, international, main campus, and online populations, regarding admissions procedures, academic resources, program requirements, university policies, and available financial support opportunities Supports graduate student recruitment, outreach, and engagement initiatives; collaborates with faculty and university partners in admissions-related processes; and contributes to activities that enhance enrollment and student success outcomes. Monitors graduate student progress toward academic milestones and degree completion, coordinates degree audit and degree posting processes, and connects students with appropriate university resources to support academic success and retention. Works with CAPLA School Directors, program chairs, faculty advisors, and campus stakeholders to facilitate review of transfer credits and program requirement exceptions as well as to address complex graduate student concerns and recommend solutions that promote student success and engagement. Collaborates with faculty, college academic leadership, and university partners to coordinate student support, while ensuring compliance with university policies and procedures. Coordinates with undergraduate academic advisors to support students transitioning into CAPLA graduate programs through Accelerated Master's Programs (AMP). Coordinates and oversees graduate student services processes and initiatives to ensure effective and efficient operations that support CAPLA graduate students and college objectives. Serves as a primary liaison and subject matter expert between CAPLA, the Graduate College, School Directors, faculty, and other university departments regarding graduate academic policies, procedures, and program requirements. Provides guidance and consultation to faculty and academic leadership on graduate curriculum development, including dual-degree programs, Accelerated Master's Programs, graduate subplans, and micro-campus degree programs with international institutions. Evaluates existing graduate student services procedures and recommends improvements to enhance operational efficiency, student engagement, and academic support. Collaborates with CAPLA staff to support and maintain the Graduate Student Services Center and coordinate graduate student services across college programs. Coordinates the administration of graduate student financial support programs, including graduate fellowships, CAPLA scholarships, graduate tuition scholarships, and graduate teaching and research assistantships. Collaborates with School Directors, faculty, the CAPLA Business Office, Alumni Relations, the Graduate College, and the Bursar's Office to support the awarding and administration of graduate financial aid and other student funding opportunities to facilitate the growth and development of students in their academics Oversees and coordinates the Graduate Assistant (GA) appointment and offer letter process from initiation through completion, collaborating with faculty, the CAPLA Business Office, Human Resources, and the Graduate College to ensure timely processing, accuracy, and compliance with university policies and procedures. Provides guidance to graduate students regarding financial support opportunities, university policies, and available institutional resources. Evaluates graduate student financial support processes and recommends improvements to enhance efficiency, accuracy, and coordination among university departments. Collects, maintains, and evaluates graduate student enrollment, retention, academic progress, and degree completion data to support program planning and institutional reporting requirements. Monitors graduate student academic and enrollment trends and provides information to faculty and college leadership to support graduate student success, retention initiatives, and identifying students in need of support Maintains accurate graduate student records and coordinates with faculty and university departments to ensure compliance with academic policies and procedures. Contributes to the development of web, print, and other recruitment, advising, and informational materials for prospective and current graduate students. Represents CAPLA graduate programs on university committees, as assigned, and collaborates with university partners on initiatives supporting graduate education and student success. Knowledge, Skills, and Abilities (KSAs): Strong problem solving and critical thinking skills Strong writing skills for the production of timely and accurate communication with students, faculty, and fellow staff Strong capacity for collegial collaboration with fellow staff and with faculty Ability to multi-task