Management and Program Assistant (Office Automation)

This Management and Program Assistant (Office Automation) position is with Internal Revenue Service (Department of the Treasury) in Glendale, AZ. WHAT IS LARGE BUSINESS & INTERNATIONAL? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): LBI - Eastern Compliance Practice Area (ECPA), Withholding Exchange and International Individual Compliance (WEIIC), NorthEastern Compliance Practice Area (NECPA),Treaty and Transfer Pricing Operations (TPPO) REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Key duties: • The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Identifies potential and actual problems, probable causes, and provides recommendations for resolution. Researches a variety of issues, gathers statistics and information, and reports findings for the full scope of a program or function. Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and provides recommendations to higher levels analyst(s) or supervisor. Verifies completeness of controls to ensure accuracy and compliance with established procedures, guidelines, and formats. Revises procedures, guidelines, and controls as a result of changes in higher level procedures or as instructed by analyst(s) or comparable positions. Prepares memoranda, preliminary reports, and charts showing findings and recommendations. Assists management with labor-management issues and grievances through the preparation of reports or responses, frequently having advance knowledge of decisions rendered and actions proposed that may result in personnel actions. Uses database or spreadsheet software to prepare a variety of documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data. A qualified typist is required. STANDARD POSITION DESCRIPTIONS (SPD): PD93075 Visit the IRS SPD Library to access the position descriptions. Qualifications: Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE GS-07: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience includes: Experience identifying operational and/or program problems, analyzing information to determine probable causes, and developing recommendations for resolving the identified problems; Experience researching program and/or operational issues, gathering and reviewing statistics or other information, and preparing findings and corrective-action recommendations for management review; Experience reviewing administrative controls for completeness and compliance with established procedures, guidelines, and formats, and revising procedures, guidelines, or controls based on identified changes or deficiencies; Experience preparing memoranda, preliminary reports, or charts that document findings and recommendations; and Experience using word-processing, databases, and/or spreadsheet software to prepare documents and to enter, revise, organize, sort, calculate, store, and retrieve data. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. AND TYPING AND OFFICE AUTOMATION (OA): TYPING PROFICIENCY: Applicants must be qualified typists with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Office Automation (OA): This position requires experience using office automation systems, software practices and procedures. For more information on qualifications please refer to OPM's Qualifications Standards. View the full announcement and apply on USAJOBS.gov.