Media and Marketing Supervisor

This Media and Marketing Supervisor position is with Program Support Center (Department of Health and Human Services) in Phoenix, AZ. This position is located in the Department of Health and Human Services, Program Support Center, headquartered in Rockville, Maryland. This announcement will close at 11:59 PM, on the day that 50 applications have been received or the closing date of the announcement, whichever comes first. Key duties: • WHAT YOU'LL BE DOING DAY TO DAY As a Media and Marketing Supervisor, you will use your knowledge and experience to optimize business results and customer experience by: Overseeing the planning, development, and implementation of the media relations strategy, both external and internal. Overseeing the development of PSC corporate brand that accommodates all distribution channels, such as brochures and posters, digital presence (websites, applications, systems, social media, etc.), sponsorships, keynote presentations, management collateral (organizational charts, play documents, etc.). Performing evaluation of communications activities to track and understand their effectiveness at measuring public attitudes and reaching target audiences with key messages and takes action to change tactics or develop alternative strategies. Leading collaborative efforts, including creatively and effectively integrating education, outreach and media activities in consultation with PSC leadership, management and key staff to develop and implement an integrated communications plan for PSC. Articulating and communicating to the team the assignment, project, problems to be solved, actionable events, milestones and/or program issues under review, and deadlines and time frames for completion. Qualifications: WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in the Federal service performing ALL of the following: Leading strategic communications plans and initiatives aligned with organizational priorities and executive objectives, including executive speeches, briefings, testimony, talking points, and high-visibility correspondence. Directing digital communications programs, including websites, social media, multimedia, and publications to strengthen stakeholder engagement and organizational effectiveness. Conducting complex research, analysis, and evaluation of communication strategies, stakeholder needs, public perception, and emerging issues to inform executive decision-making. Leading cross-functional communications and special projects; coordinating with senior leaders and stakeholders; and developing policies, governance, performance measures, and program improvements Providing leadership, management, and strategic direction to staff supporting communications operations. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website View the full announcement and apply on USAJOBS.gov.