Passport Specialist

This Passport Specialist position is with Department of State Headquarters (Department of State) in Tucson, AZ. This position is located in the Western Passport Center. The official title is Passport Specialist. This position serves as a Fraud Prevention Manager & provides expert technical advice, develops guidance, & implements programs to detect & prevent passport fraud, identify fraud vulnerabilities & trends, & train acceptance agents & passport adjudicators to identify attempts at passport fraud. TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/ Key duties: • Exercise judgment in determining whether an application warrants further investigation. • Analyze and evaluate suspected fraudulent passport applications as referred by acceptance agents. • Weigh the information collected and independently determine whether a passport should be issued or the application should be referred to investigative agencies for further review and action. • Provide both administrative and technical oversight, ensuring conformance with objectives; establish work schedules, deadlines, and standards for acceptable work. • Instruct or provide training advice and materials for Immigration and Naturalization Service (INS) and Customs Officers on document fraud used in illicitly procuring passports. Qualifications: Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Qualifying specialized experience must demonstrate the following: Experience identifying passport fraud trends, verifying documents, preparing management reports, and completing performance assessments for passport specialists. Experience training and mentoring adjudication staff on fraud detection while fostering continuous employee development and ensuring mandatory training compliance. Experience developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Experience applying laws and regulations for passport adjudication and conducting interviews to determine passport eligibility. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." View the full announcement and apply on USAJOBS.gov.