Program Analyst - Contract Investigations Analyst

This Program Analyst - Contract Investigations Analyst position is with Deputy Assistant Secretary for Office of Resolution Management (Department of Veterans Affairs) in Phoenix, AZ. The Office of Resolution Management (ORM) is committed to delivering timely and high quality Equal Employment Opportunity (EEO) complaint processing services, preventing unlawful employment discrimination, and championing equal opportunity for all Department of Veterans Affairs (VA) employees, former employees, applicants for employment, and the Veterans who served our nation. Key duties: • Duties and responsibilities include but are not limited to: Coordinate contract assignment data with ORM managerial staff, and applicable staff responsible for processing contract investigations. Tracks assigned work to ensure it meets regulatory requirements related to timeliness and sufficiency. Advises management of unique conditions and issues that affect administrative activities and guides interpretation and implementation of new and revised legislation, policies, regulations, and procedures. Analyzes data to ensure major timeliness and production measures are being met. Reports out-of-line situations to management for corrective action. Assists in management of EEO investigations contract in accordance with the OMB directives that mandates establishment of certification, training, education, and experience requirements for VA's contracting workforce, as well as succession planning to ensure workforce continuity. Work Schedule: Monday through Friday; tour of duty must fall within core hours of 6:00 a.m. to 6:00 p.m. Compressed/Flexible: Available Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exemption. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: PD002970 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Designing, maintaining, and utilizing SharePoint, Excel, or similar tracking systems to monitor program activities, contract performance, or case workloads; Analyzing data and program trends to identify issues, evaluate performance, and recommend corrective actions to management; Preparing reports, briefings, correspondence, and other materials to support management decision-making; and Managing or supporting the administration of Federal service contracts, including monitoring contractor performance, reviewing deliverables for quality and timeliness, and coordinating with Contracting Officer Representatives (CORs), Contracting Officers, or vendors Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list the grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary and usually involves sitting at a desk. No special physical demands are involved in performing the work and no unusual physical effort is required. The work will require some walking, bending, and lifting of lightweight objects such as files, boxes, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Built or substantially redesigned a SharePoint site, list, or workflow from requirements to deployment; configured permissions/access controls across contractor and staff user groups; maintained data integrity and version control over time; trained end users. Independently analyzed data sets to define what data elements were needed and why; represented own office in a working group or cross-functional team; contributed to report/dashboard specifications; translated business questions into data requirements. Routinely coordinated directly with management and investigators to reconcile assignment data; proactively monitored against regulatory/contractual timeliness and sufficiency standards; resolved discrepancies independently; communicated status to stakeholders. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. View the full announcement and apply on USAJOBS.gov.