Program Analyst

This Program Analyst position is with Office of the Secretary of the Interior (Department of the Interior) in Phoenix, AZ. Location will be determined based on your current DOI approved duty station location. This position is part of the Interior Business Center (IBC), Acquisition Services Directorate (AQD). The incumbent will be responsible for analyzing and evaluating business operations, planning and conducting program studies and projects, and serving as a technical expert for assigned business program areas. Key duties: • Within IBC AQD's Business Operations, Program Analysts serve as technical, analytical, and operational experts across a range of business programs, including systems support, reporting and analytics, human capital or administrative services. Routine duties include but are not limited to: Collect, validate, and analyze complex, technical and programmatic data from multiple business systems and tools, integrating information to support program reporting and leadership decision-making. Conduct comprehensive analytical assessments of business programs, procedures, and overall operations to determine effectiveness, efficiency, and compliance with applicable requirements. Formulate data-driven recommendations and support related efforts to implement modernization initiatives that strengthen operational performance and service delivery across business programs. Develop technical or complex reports, presentations, briefing materials, dashboards, and other analytical products that clearly communicate findings, trends, insights, and recommendations to leadership, program stakeholders, and cross-functional teams. Efficiently research, interpret, and apply relevant policies, regulations, directives, and other guidance to identify program requirements, assess compliance, and provide technical guidance to staff and leadership. Draft guidance, clarifications, or process documentation as needed to support consistent program execution. Plan, coordinate, and execute special projects and cross-functional initiatives that advance AQD's strategic initiatives and objectives. Qualifications: At the GS-13 level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-12 level. Specialized experience is defined as experience that is in or related to the line of work of this position and has equipped you with the particular knowledge, skills, abilities, and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience in: Collecting and organizing program data from business systems, tools, or internal sources to support reporting or analysis. Planning, designing, and carrying out projects, studies, and evaluations related to business program operations, ensuring findings support leadership and organizational initiatives, policy alignment, and mission objectives. Preparing reports, summaries, presentations, or other written materials that communicate data, findings, or program information to supervisors or stakeholders. Supporting the development or maintenance of process documentation, standard operating procedures, or guidance materials. Demonstrating technical expertise in interpreting and applying governing policies, regulations, and operating procedures to support program activities and ensure compliance. Exemplifying the ability to work in customer-focused environment, to include instilling in others effective adaptability to change based on shifts in workload and/or customer requirements. Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience obtained by the closing date of this announcement will be considered. TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. View the full announcement and apply on USAJOBS.gov.