Program Analyst

This Program Analyst position is with Transportation Security Administration (Department of Homeland Security) in Phoenix, AZ. The eTAS Program Office within Human Capital (HC) is responsible for TSA's authorized time, attendance, and scheduling system for over 400 federalized airports nationwide. In addition to managing scheduling and payroll activities for approximately 48,000 officers, the eTAS Program Office is also responsible for identifying requirements, system administration, enhancements and upgrades, user acceptance testing, deployment activities, and ongoing training and communications. Key duties: • This Program Analyst position is located in Human Capital/HC Operations Office, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Identifying opportunities for process improvement; formulating recommendations; and implementing solutions to enhance the efficiency and effectiveness of the payroll and scheduling systems and processes. Conducting analyses of airport payroll processes and recommending business process improvements; conducting quality assurance audits on timecards in the electronic time, attendance, and scheduling (eTAS) system and providing corrections. Analyzing and resolving complex payroll processing issues related to the CBA and TSA Policies; providing technical interpretations and guidance for the eTAS system including system improvements and required configuration changes; performing User Acceptance Testing (UAT). Providing assistance with coordinating and implementing the development of detailed training materials for the eTAS system and scheduling/payroll processing; providing classroom and virtual training, instruction and technical assistance for the eTAS system and scheduling/payroll processing. Qualifications: In addition to the minimum qualifications described above, you must meet the following specialized experience to be considered qualified for the position: To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience with automated systems affecting human capital operations, including UKG Scheduling and Payroll products, or other similar time, attendance and scheduling commercial off the shelf (COTS) products. Experience with Federal payroll and human capital operations, policies and procedures, including the National Finance Center (NFC), payroll and personnel processing procedures, Collective Bargaining Agreement (CBA). Experience in analyses and evaluation of program areas to identify deficiencies or trends, and providing corrective actions, technical guidance, instruction, and training. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. View the full announcement and apply on USAJOBS.gov.