Program Analyst

This Program Analyst position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. This position is established to support the Program Management Office (PMO) as a Program Analyst and is responsible for supporting stakeholder outreach efforts, program management and day-to- day execution of operational activities. Key duties: • Supports the overall administrative management of the Department. This may include interpreting administrative policies, defining administrative requirements, and/or providing advice to on related issues. Coordinates and establishes goals, objectives, and long-range communication and outreach plans for the Department that are in alignment with the strategies of the Directorate and the VFMP organization. Arranges for annual Department goal-setting sessions, coordinates the development of the outreach plan with the other Departments and with the PMO Director. Performs special and recurring assignments/projects for the Department. Designs the scope and approach of the project or study; identify resources needed to support the project or study; and serve as committee chairperson, project manager, or member of work group, as appropriate. Maintains tracking for assignments to the Department including one-time assignments; ongoing initiatives; reporting for various committees and workgroups; and weekly, monthly, quarterly and annual reports. Facilitates effective working relationships among VFMP supervisors in crosscutting matters, such as program management, escalations, outreach efforts and issue resolution. Resolves complex and sensitive issues by performing in depth analysis of the issues/problems and developing recommendations/procedures which ultimately impact the effectiveness of the Department. Represents the Department in a variety of situations, including meetings, conferences, and site visits. Implements actions designed to improve department operations or resources. Other duties as assigned. Work Schedule: M-F 8:00 am - 4:30 pm Compressed/Flexible: May be available at management's decision. Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work five days per week unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Analyst/PD85576A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. In order to meet the minimum qualifications for this position, you must meet the following examples of specialized experience: Examples of specialized experience would typically include, but are not limited to: Experience using VHA and Veteran and Family Member Program (VFMP) policies, regulations and laws related to eligibility and claims processing Developing presentations and briefings for different audiences, including leadership, peers and external stakeholders Experience working independently with different project teams and organizations to achieve desired goals Experience communicating pertinent information about VFMP programs to members of the public in plain language Applying communication principles, methods, techniques and practices For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.