This Regional Behavioral Health Case Manager, Team Lead (O-6 Billet) Supervisory position is with Immigration and Customs Enforcement (Department of Homeland Security) in Phoenix, AZ.
Leads a regional team supporting ICE detainee mental health care. Oversees case management, referrals, higher-level care placements, safe release planning, hospital partnerships, audits, training, reporting, and stakeholder coordination for non-IHSC facilities. Requires independent clinical licensure and supervisory experience. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Key duties:
• DUTIES AND RESPONSIBILITIES: Serves as a first line supervisor of up to 10 HQ BHU BHCM staff. Plans, schedules, assigns, and directs work; ensures adequate training of staff; exercises complete administrative control over subordinates; and carries out program policies. Program lead for meeting with community hospitals and bringing new community hospitals on board, performing hospital visits and program reviews. Reviews and determine the medical necessity of medical referrals/requests. Liaise with Field Medical Coordinator Unit Leadership and other IHSC staff as indicated. Create and deliver training to FMCs/non-IHSC facility staff on SMI, safe release, human trafficking, PREA, special vulnerabilities pertaining to mental health. Lead contact for spearheading implementation of mental health initiatives. Identify challenges that impede provider productivity and collaborate to offer solutions to RBHC. Travel to HQ or other locations for training, education, site audits, and TDY on-call, as required. Complete special behavioral health-related assignments as requested by IHSC Behavioral Health Unit Chief and Regional Behavioral Health Consultant supervisor. The incumbent oversees BHCM monitoring of all aspects of behavioral health care and treatment in non-IHSC-staffed facilities. Works collaboratively with Regional Clinical Directors as needed as it pertains to the provision of behavioral health care and treatment in non-IHSC-staffed facilities. Assists with the coordination and problem solving of mental health care for non-citizens with higher level behavioral health needs. Performs liaison activities through interagency coordination between Federal agencies such as Federal Bureau of Prisons (BOP) and promote cost effective approaches to noncitizen behavioral health care. Serves as a consultant for program policy review and development activities for non-IHSC staffed facilities. Provides occasional legal-health care consultation. Serves as subject matter expert and consultant regarding all aspects of behavioral health and managed care for the ICE non-citizen population in non-IHSC staffed facilities (or as designated by BHU Chief. Oversees the facilitation of referral to psychiatric hospitalization, specialized community treatment, residential hospital placement, or other behavioral health-related specialized care service as indicated. Works in conjunction with ICE/Office of the Principal Legal Advisor (OPLA) legal counsel providing written evaluation reports and regular updates on the mental health status of individuals placed on SMI List. Oversees registry of detained non-citizens identified as having SMI and reports the same using Mental Health Review form (IHSC-883). Oversees BHCM follow up to ensure Safe Release Planning for noncitizens being released from custody. Works with BHPs to establish a safe release plan for case management of those SMI patients and/or detained non-citizen cases determined to be mentally incompetent by immigration judge (IJ). Facilitates contacts between the detained non-citizens and their social support systems. Establishes and maintains liaison with CD, HSA, PSP, BHU-HQ team (RBHC, BHCC, BH Case Managers, BH Medical Assets Support Team), and other IHSC personnel (i.e., Field Medical Coordinator, Medical Case Management Coordinator, FMCU Leadership and CSSU Leadership, etc.), other health services professionals, and mental health organizations to ensure integration of behavioral health services as indicated. Performs other duties and responsibilities as assigned.
Qualifications:
PHYSICAL DEMANDS: This position is considered a hazardous duty assignment. Required to walk unaided at a normal pace for up to 5 minutes and maintain balance. Required to walk briskly/jog up to quarter mile. Required to perform CPR/emergency care while standing or kneeling. Must have the ability to assist sick, injured or aging detained non-citizens or staff exiting the building (may require lifting, pulling, wheeling, or carrying someone who weighs significantly more oneself to safety) Must be able to see, hear and smell with aids if necessary. Must easily alternate between kneeling and standing. Must be able to lift, push, or carry 30 pounds. Sitting and/or standing for extended periods of time [6-8 hours]. Must perform the duties of job in a stressful and often austere environment without physical limitations
View the full announcement and apply on USAJOBS.gov.