Reimbursable Billing Technician

This Reimbursable Billing Technician position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. This Reimbursable Billing Technician (RBT) position is located in a Veteran Affairs Medical Center (VAMC) facility aligned with a Consolidated Patient Account Center (CPAC) organizationally aligned under the Chief Operating Officer (COO). The CPAC is a regionally consolidated business entity established to enhance revenue within Veterans Health Administration (VHA). Key duties: • ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but may not be limited to the following: Provides accurate and timely billing and collection activities to be completed in accordance with national policies, VHA regulations and healthcare laws. Performs a wide variety of activities common to the segment of the program or function for which the employee is responsible. Makes decisions or recommendations based on the development and evaluation of information that comes from various sources. Identifies and studies factors or conditions and determining their interrelationships as appropriate to the defined area of work. Uses independent analytical techniques and theories to apply and interpret requirements, regulations, and procedures that identify and capture the applicable revenue activities from the affected assigned areas at the VAMCs to the CPAC. Serves as a financial ambassador/educator by providing Veterans, their families, VAMC teams and other internal and external agencies, guidance on repayment plans, waivers, interpreting insurance and eligibility benefits, and other factors that impact the Veteran's accounts for both First Party (FP) and Third Party (TP) billing. Independently evaluates the significance of actions within their span of responsibility, assigns disposition instructions, and implements the most responsive and cost-effective means for managing them. Independently researches, analyzes, generates, and corrects Veteran's FP co-payments for care as it pertains to a variety of complex VA programs, for VAMC provided services. Work Schedule: Monday through Friday, 8:00am - 4:30pm. Recruitment & Relocation Incentives: Not authorized. Financial Disclosure Report: Not required. Qualifications: ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. MINIMUM QUALIFICATIONS: One (1) year of specialized experience equivalent to the next lower grade level in Federal Service that includes: providing accurate and timely billing and collection activities to be completed in accordance within prescribed policies, regulations and laws; performs analysis of complex problems, gathers and collects the necessary information, establishes the facts, and takes or recommends actions, based upon the application or interpretation of established guidelines, uses independent judgment to best assist patients/customers and come to a resolution regarding their patient/customer billing, eligibility, insurance and care and/or services provided. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.