The Senior Manager - Workforce Skills, Learning & Career Development role will drive the development of a future-ready Enterprise Technology Services (ETS) workforce by connecting roles, skills and workforce intelligence with business priorities and L&D investment to enable strategic workforce decisions, targeted development and career growth.
Working with the Director of ETS Continuous Learning & Career Development, the role will deliver value through:
• Workforce skills visibility: Establishing a scalable, evidence-led approach to understanding existing workforce skills and proficiency levels.
• Strategic learning investment: Identifying priority skills gaps and directing L&CD investment towards the capabilities that matter most to ETS.
• Future skills readiness: Leading skills-of-the-future initiatives aligned to ETS priorities, emerging technologies and evolving workforce needs.
• Career growth and mobility: Connecting skills, career pathways and learning opportunities to support colleague development and progression.
• Intelligence-led workforce decisions: Connecting roles, skills, careers and learning data to inform workforce planning and build, buy or redeploy decisions.
• Sustainable framework evolution: Driving the continuous evolution of TCF to reflect changing business needs, emerging technologies and industry trends, underpinned by effective governance.