Supervisory Vocational Rehabilitation Counselor

This Supervisory Vocational Rehabilitation Counselor position is with Veterans Benefits Administration (Department of Veterans Affairs) in Phoenix, AZ. Serves as the Assistant Veteran Readiness and Employment Officer (AVREO), in a Regional Office setting, providing administrative, technical direction and professional leadership to professional and technical staff of Vocational Rehabilitation Counselors, Vocational Rehabilitation Specialists and clerical staff in the Regional Office and its out-based locations. The AVREO ensures performance goals in production, accuracy, cost, customer satisfaction, and employee development are achieved. Key duties: • Duties are divided between counseling duties and case management which include the following, but are not limited to: Supervises Veteran Readiness and Employment (VR&E) staff at out-based locations and within the Regional Office. The AVREO is responsible for the administration and workflow of the VR&E Division program. Facilitates operations with major public and private universities, community colleges, and vocational/technical institutes in the state to resolve training issues. Serves as a technical representative in developing, awarding, implementing, and evaluating contracts to provide professional counseling, evaluation, case management, employment, and traumatic brain injury (TBI) services. Gathers and interprets a wide range of data addressing service concerns and is able to recommend appropriate action based on that data. Works closely with division teams in planning, designing, and carrying out programs, projects, studies, or other work to support the mission. Evaluates the work performance of subordinates, make recommendations to fill division positions, receive employee complaints, approve employee travel, recommend awards and determine alternative courses of action to reduce work backlogs and barriers to production. Develops multi-year plans for scheduling in-service and contract work. The incumbent provides supervision of contract quality reviews and ensures that all contracting activity in the out-based offices or under the division control is consistent with regulatory requirements. Possess extensive knowledge about Department of Veterans Affairs laws, regulations, policies, and procedures and their proper utilization and application and must be aware of the full scope of benefits and services available through the Department of Veterans Affairs and other agencies or sources. Serves as the professional and technical expert to advise higher management in areas of education, training, psychology, testing, evaluation, counseling, rehabilitation, job development, and job placement in this capacity is responsible for implementing the counseling, training, and related rehabilitation services under Chapter 31 and other VA rehabilitation, educational, and training programs as well. Assists the VR&E Officer by providing professional and technical expertise in all phases of rehabilitation activities, including counseling, case management, rehabilitation plan development, and job development and placement. Work Schedule: Full time, Monday through Friday 7:30am-4:00pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Vocational Rehabilitation Counselor, PD002760 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: No Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/28/2026. 1. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12 level. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. 2. BASIC REQUIREMENTS: To be eligible for this position, candidates must meet the following basic requirements: Degree: behavioral or social science; or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Reference: Additional information on the qualification requirements for this position can be located on the OCHCO VA Qualifications Standards website found here. 3. SPECIALIZED EXPERIENCE REQUIREMENTS: In addition to the time-in-grade and IOR requirements, you must also have one year of specialized experience equivalent to at least the next lower grade GS-12. GS-13 Grade Level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized Experience: Specialized experience is defined as at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: (1) Experience in conducting assessments of veteran's employability, (2) Involvement in the development of appropriate vocational goals and subsequent objectives outlined in rehabilitation plans, (3) Providing case management services to veterans while pursuing their rehabilitation plans (e.g. personal contact regarding achievement of vocational goals, referral for medical or ancillary services, and responding efficiently to veteran's concerns), (4) Experience interpreting the benefits and services, to veterans, available through the VR&E program. Note: Creditable experience must have been obtained post-graduate and be directly related to the duties to be performed to qualify to work as a professional VRC. Qualifying experience must also be equivalent to professional vocational rehabilitation counseling experience at the next lower level. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis. Applicants wishing to receive credit for such experience must indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position is primarily in an office setting. Some travel may be necessary on occasion for training, meetings, or customer interactions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. View the full announcement and apply on USAJOBS.gov.