Supervy IT Spec 'Engineering Manager' GS-2210-15, FPL GS-15

This Supervy IT Spec 'Engineering Manager' GS-2210-15, FPL GS-15 position is with Department of Education Headquarters (Department of Education) in Phoenix, AZ. This position is in the U.S. Department of Education (ED), Federal Student Aid (FSA), Technology Operations Division (TOD). The Technology Operations Division provides information technology operations services for all FSA systems, promoting the effective and secure use of technology to achieve FSA's strategic objectives through sound planning, investments, integrated technology architectures and standards, effective systems development, production support, and cybersecurity services. Key duties: • APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. This position is eligible for Remote/Virtual work. However, this position may fall under the Presidential Memorandum titled "Return to In-Person Work" which will require you to go into the office if you are located within 50 miles of a Department of Education facility in these locations: Washington, DC, Dallas, TX, San Francisco, CA, Seattle, WA, Kansas City, MO, Chicago, Il, Atlanta, GA, Philadelphia, PA, New York City, NY, and location is negotiable. Actual salary will be based on location of selectee. Locality pay tables available at www.opm.gov . We encourage you to read this entire vacancy announcement prior to submitting your application. As a Supervisory IT Specialist 'Engineering Manager' GS-2210-15, you will be responsible for: Leading the technical direction for FSA engineering by applying deep knowledge of modern software engineering practices to ensure systems are robust, reliable, and user-friendly along with cutting edge artificial intelligence (AI). Keeping the team focused on outcomes that directly improve the experience for millions of students and families. Evaluating, adopting, and championing new development tools, technologies, and methods that improve both productivity and software (AI, Cloud computing, Devops, Applications (apps), etc.) quality across the FSA lifecycle. Elevating the work of contractors and set a higher standard for product excellence across the organization. Fostering a culture that combines technical excellence with a relentless focus on mission outcomes. Provide coaching, feedback, and growth opportunities for both government staff and contractors, raising the bar for what good engineering looks like in a federal environment. Taking ownership of improving not just the product but also the internal processes that surround it. Proactively identifying and fixing inefficient, outdated, or processes that slow down delivery. Serve as a catalyst for change by removing obstacles, building alignment across stakeholders, and modeling a bias toward action. Providing authoritative data and recommendations to FSA senior leadership regarding the long-range strategic vision and near-term operational plans for the FSA software/technology portfolio and supporting management/governance structure along with integrating AI. Prepares deliverables that easily communicate comprehensive strategic and operational plans, performance metrics, and. financial analyses to wide variety of technical and non-technical stakeholders. Qualifications: Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialize experience, education, or a combination of the two. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience serving as the principal engineer or engineering lead in the development of a scaled technology platform. 2. Experience serving as a lead engineer or senior software developer, overseeing internal and external software development, integration, and operation. 3. Experience communicating technical concepts to non-technical audiences and translating user needs into IT technical architecture. Basic Experience Requirements Example (Supervisory IT Positions ): Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the ten competencies listed below. Accountability-Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. 2. Customer Service- Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. 3. Decisiveness- Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. 4. Flexibility- Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. 5. Integrity/Honesty- Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. 6. Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. 7. Oral Communication- Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. 8. Problem Solving- Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. 9. Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. 10. Written Communication- Writes in a clear, concise, organized, and convincing manner for the intended audience. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to lead engineering teams to deliver high-quality outcomes for users. 2. Knowledge of software application best practices and emerging technologies tooling, including but not limited to AI and Data. 3. Ability to build, mentor, and inspire a high-performing engineering culture across the organization 4. Ability to navigate complex systems and process while driving effective change management. 5. Knowledge of building and operating large-scale, mission-critical financial system or comparable complex technology systems. View the full announcement and apply on USAJOBS.gov.