This Supv, Care Management position is with Phoenix Children's in Gilbert, AZ.
The position provides comprehensive care coordination for patients as assigned and assesses the patient’s plan of care. Develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, advocating and facilitating options and services to meet the patient’s health care needs. Assists the Manager, Case Management with the daily operational activities by monitoring quality and effectiveness of workflow, problem resolution and troubleshooting issues, and processes improvement plan to ensure optimum efficiency for the department and compliance with all regulatory and licensing requirements. This position provides leadership of patient care services and directs supervision of staff, conducts performance evaluations and implements disciplinary actions. Formulates employee orientation structure and provides ongoing education and information to staff regarding best practices, Case Management structures, functions and use of clinical guidelines. This position works independently receiving supervision of work activities from the Manager of Case Management.