Telecommunications Specialist

This Telecommunications Specialist position is with Forest Service (Department of Agriculture) in Phoenix, AZ. This position is located within the Forest Service's Chief Information Office, CIO oversees the IT infrastructure, applications, and information management, guiding agency-wide decisions through its governance process. This role serves as the agency's telecommunications expert and promotes a strong customer service culture. For additional information about the duties of this position, please contact Raymond Adams at 406-241-4982, raymond.e.adams@usda.gov Key duties: • Plans, develops, and oversees national telecommunications systems, represents USDA to NTIA and IRAC, processes frequency authorizations, and resolves radio interference issues. • Creates or revises policy and technical standards, leads project planning and execution, ensures compliance with agency and federal requirements, and manages contracts that support LMR systems. • Works with federal, state, and local partners to identify boundaries, nominate frequencies, and develop solutions for areas with limited spectrum availability. • Plans and provides installation, configuration, troubleshooting, training, and performance management; identifies trends in customer issues; and ensures adherence to information security requirements. • Analyzes unusual or complex problems, develops alternatives and innovative solutions, anticipates future needs, and supports agency-wide strategic telecommunications planning. Qualifications: In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: You must have one year specialized experience equivalent to the GS-12 in the Federal service. Specialized experience is defined as of the following: Specialized experience is defined as three or more of the following: assisting with reviewing and validating radio frequency authorizations by compiling spectrum data, checking requests for completeness, and conducting preliminary propagation reviews; and/or providing support in coordinating frequency use with partner agencies by gathering boundary information, identifying potential operational frequencies, and relaying coordination needs to senior staff; and/or contributing to the development of LMR-related policies and procedures by researching technical standards, drafting guidance documents, and supporting senior specialists in evaluating new telecommunications capabilities; and/or assisting with customer support activities by troubleshooting basic radio or telecommunications issues, maintaining incident tracking logs, and providing initial user training on radio frequency requirements; and/or participating in interagency meetings or working groups by preparing background materials, documenting action items, and supporting Forest Service representatives on frequency management topics. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. View the full announcement and apply on USAJOBS.gov.