Transportation Assistant

This Transportation Assistant position is with Veterans Health Administration (Department of Veterans Affairs) in Phoenix, AZ. The Transportation Assistant position is located in the Supply Chain Management area of the medical center. In this position, you are responsible for overall program effectiveness, including service to user groups, for equipment and material acquisition, quality control, and operation and maintenance. This includes planning, organizing, directing and controling all facets of transportation support services and motor pool operation. Key duties: • Major duties include but are not limited to: Plans, organizes, directs, and controls all components of the Phoenix VAHCS Fleet Management Program, independently overseeing day-to-day motor pool operations and ensuring the effective use and readiness of vehicles. Evaluates and approves vehicle justifications from various departments; coordinates scheduling and assignment of fleet vehicles for routine and emergency operations to support essential medical center functions. Collects and analyzes operational data from user groups to develop and administer both scheduled and unscheduled transportation services, ensuring alignment with organizational needs. Collaborates with patient care services to assess special transportation requirements, making recommendations for vehicle modifications (e.g., wheelchair, ambulance) to improve accessibility and patient care delivery. Directs acquisition, operation, and maintenance of all GSA-leased and agency-owned vehicles by managing contract documents, overseeing service quality, and ensuring compliance with regulatory requirements and local conditions. Administers driver training programs for patient transport, courier services, and other staff, enhancing safety, regulatory compliance, and service reliability across the medical center's transportation networks. Develops, implements, and audits systems for reimbursable services (such as vehicle washing and repairs) and vehicle recovery, ensuring efficient resources use and cost recovery for fleet operations. Compiles, manages, and submits mandatory fleet management reports to VHA Headquarters utilizing electronic tracking and reporting systems, including Fleet Automotive Statistical Tool, GSA Fleet Drive Thru, and Network Fleet GPS. Work Schedule: Monday-Friday, 8:00 am to 4:30 pm Virtual: This is not a virtual or remote position. Position Description/PD#: Transportation Assistant/PD149830 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized 30 Day Hiring Model The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions. Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty. What Applicants Can Expect Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration. Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager. Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer. Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions. After meeting pre-employment requirements, candidates will receive a final job offer and start date. Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service. If selected, applicants should be prepared to come onboard within 30 days of the announcement closing. Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing overall program effectiveness to include service to user groups, equipment and material acquisition, quality control, and operation and maintenance; working independently to plan, organize, direct, and control all facets of transportation support services and motor pool operation (e.g. management of fleet of vehicles for use by staff on an as-needed basis, receiving and approving justifications for assignment of vehicles). You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work may require some physical effort, such as standing, walking, bending, or sitting. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ View the full announcement and apply on USAJOBS.gov.