Posted September 8, 2026

Director of Specialist Resources


Phoenix, AZOnsiteFull Time

Compensation: $137,825 to $216,387 Annually


This Director of Specialist Resources position is with National Credit Union Administration (Other Agencies and Independent Organizations) in Phoenix, AZ. This position is at the National Credit Union Administration (NCUA) in the Eastern Region. This position serves as a Director of Specialist Resources. Key duties: • RELOCATION STATEMENT: Relocation may be offered to promotion eligible NCUA employees relocating near a major airport in one of the following Eastern Region states: Connecticut, Delaware, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., and West Virginia. DUTY STATION STATEMENT: Duty location may be negotiable near a major airport in one of the Eastern Region states listed above. For NCUA employees currently residing in one of the states listed above, your duty station will not change. As a Director of Specialist Resources primarily responsible for supervising Regional Lending Specialists, you will: Evaluate employee performance and prepare performance appraisals; Make recommendations for recognition of outstanding performance of assigned personnel; Effect disciplinary actions such as warnings and reprimands and, when necessary, recommending specific disciplinary action involving serious offenses; Receiving informal and formal complaints from subordinates and resolving those that can be resolved within delegated authority. Identify issues critical to an effective specialist program and provides timely guidance on such issues to regional management. Participate with other regional staff in considering operational and administrative matters which may result in the establishment of NCUA and regional policies, objectives, long-range plans, changes in program emphasis, and other issues of major importance. Negotiate or direct negotiation with officials of credit unions and state supervisory authorities. Develop and implement a risk management framework and program for specific regional specialist areas including identifying, monitoring, and reporting macro regional risk. Represent the Regional Director before internal and external stakeholders on subjects related to areas of expertise. Contribute to the formulation of NCUA policy by serving as an advisor and consultant to the Regional Director on matters pertaining to specialized areas supervised. Complete specialist feedback forms for each specialist supervised in compliance with National Supervision Policy (NSPM) requirements. Supervise specialists in other specialty areas as needed. Qualifications: Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To qualify at the CU-15 level, you must have one full year of specialized experience equivalent to the CU/GS-14 level in federal service (obtained in either the public or private sectors). For the CU-14 level, specialized experience is defined as experience: 1. Directly completing or supervising the work of others examining or auditing financial institutions with more than $250 million in assets; AND 2. Auditing or examining training or written guidance on laws, of laws, regulations, and concepts related to financial institutions and consumer and commercial lending issues, such as underwriting, internal controls, pipeline management, risk-based pricing, mortgage servicing rights, collections, covenants, and ongoing credit risk measurement, evaluation, reporting, mitigation, or agricultural lending; AND 3. Supervising, leading or training others in the review of consumer and commercial lending issues, such as underwriting, internal controls, pipeline management, risk-based pricing, mortgage servicing rights, collections, covenants, and ongoing credit risk measurement, evaluation, reporting, mitigation, or agricultural lending. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and competencies described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. For qualification determination your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If you are a current or former federal employee, you must provide your pay plan, series and grade (i.e. GS-0301-09) for each federal position you held. If your resume does not contain this information, you will not receive credit for the claimed experience, and your application may be marked as insufficient. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating. Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions. View the full announcement and apply on USAJOBS.gov.
Expires October 8, 2026

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