Victim Witness Program Specialist (Regional)

This Victim Witness Program Specialist (Regional) position is with Bureau of Alcohol, Tobacco, Firearms and Explosives (Department of Justice) in Phoenix, AZ. This position is located in the Office of Field Operations, Special Operations Division (SOD), Enforcement Support Branch (ESB), Victim Witness Assistance Program (VWAP). The incumbent serves as a Regional Victim Witness Coordinator (RVWC) performing a variety of victim witness coordination duties in support of Field Operations and is assigned to provide training and technical assistance to the VWAP. Key duties: • The major duties of the Victim Witness Program Specialist at the GS-12, include, but are not limited to, the following: Provide direct victim services to crime victims and training and support to field agents to ensure victims are being afforded their due rights and services. Monitor case management system and the Victim Notification System for updates. Work under the direction of the National Program Manager to establish partnerships with federal, state and local partners to enhance victim services. The major duties of the Victim Witness Program Specialist at the GS-13, include, but are not limited to, the following: Provide direct victim services to crime victims and training and support to field agents to ensure victims are being afforded their due rights and services. Monitor case management system and the Victim Notification System for updates. Work independently to establish partnerships with federal, state and local partners to enhance victim services. Qualifications: To qualify for the Victim Witness Program Specialist position at the GS-12 grade level, candidates must have at least one year specialized experience at the lower grade level, GS-11, by the closing of this announcement. To qualify for the Victim Witness Program Specialist position at the GS-13 grade level, candidates must have at least one-year specialized experience at the lower grade level, GS-12, by the closing of this announcement. Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume. Specialized experience must include all of: GS-12-You qualify if you possess one year of specialized experience, equivalent to the GS-11 grade level in the Federal, State, or Local government or performing all of the following duties: Fundamental knowledge of the DOJ Attorney General Guidelines, the Victims Rights and Restitution Act, and the Crime Victims Rights Act; AND Providing direct support and services to victims and witnesses of crimes; AND Making oral presentations to large groups; AND Working with DOJ's Victim Notification System, or developing and maintaining an equivalent system to track victims. GS 13-You qualify if you possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal, State, or Local government or performing all of the following duties: Extensive insight of crisis intervention techniques in order to implement a plan of action to address the needs of large numbers of victims/witnesses of mass casualty and catastrophic events; AND Measures program effectiveness and efficiency of procedures; AND Creates informational resources needed to advance the program's goals; AND Interpreting, explaining, and applying a body of laws, regulations, and procedures; AND Participation in community efforts to provide and promote victim assistance and awareness. Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement (10/01/2026) to complete the assessment as this assessment is part of your application. View the full announcement and apply on USAJOBS.gov.